Resolve Workplace Disputes with Mediation.

Why Mediation Works

Mediation provides a confidential and structured process for addressing workplace conflict early, before it grows into a formal dispute. It helps preserve relationships, restore communication, and support fair, lasting outcomes for everyone involved.

We guide employers through each stage, helping you prepare effectively, participate constructively, and move forward with clarity and confidence.

What We Help With

We assist employers with workplace mediations and facilitated discussions, including:

• Responding to personal grievances or pay disputes

• Addressing behavioural or performance issues

• Managing communication breakdowns with staff or unions

• Preparing documentation and negotiating outcomes

• Attending mediation sessions and advising throughout the process

Our focus is on achieving clear, practical resolutions that align with your business goals and workplace culture.

Strategic, People-Focused Support

We work closely with your business to understand the situation, the people involved, and the wider commercial context. Our advice is practical, balanced, and focused on resolving issues constructively while protecting your organisation’s interests.

Where We Work

Our employment team supports businesses throughout New Zealand, with local support available through our Wellington, Lower Hutt, and Masterton offices.

Questions We Often Get Asked About Workplace Mediation

What is mediation and when is it used?

Mediation is a voluntary, confidential process that helps employers and employees resolve disputes with the help of an independent mediator. It is often used for personal grievances, pay or performance issues, and communication breakdowns.

Do I need a lawyer for mediation?

While not required, having legal support helps you prepare, understand your options, and reach an agreement that protects your position and complies with employment law.

What happens if mediation doesn’t resolve the issue?

If an agreement isn’t reached, the matter may progress to the Employment Relations Authority. We can help you assess your next steps and manage risk.

Can mediation repair working relationships?

Often yes. Mediation encourages open dialogue in a supported environment, which can rebuild trust and understanding between employers and staff.