Resolving Franchise Disputes.

Why Franchise Disputes Arise

Franchise relationships rely on clear expectations, trust, and communication. Disputes can occur when there are differences about performance, territory, branding, or payments. Getting legal advice early helps you understand your rights and responsibilities and find a path forward that protects your business.

We act for both franchisors and franchisees, offering practical, balanced advice to help you manage risk and keep relationships on track.

What We Help With

We assist both franchisors and franchisees with:

• Breach of contract or franchise agreement

• Restraint of trade and territory-related issues

• Misuse of brand, trademarks, or intellectual property

• Disputes over performance or unmet obligations

• Reviewing franchise agreements and dispute clauses

• Negotiation, mediation, and court representation

Our focus is on clear advice and workable solutions that protect your commercial interests and help you move forward with confidence.

Practical Support for Franchised Businesses

We understand how stressful a franchise dispute can be. Our advice is grounded in commercial reality and aims to resolve issues with as little disruption as possible. We help you assess the situation, understand your options, and choose the approach that best fits your goals. This could involve talking directly with the other party, using mediation, or pursuing a formal process if required.

Where We Work

Our franchise law team is based in Wellington, Lower Hutt, and Masterton. We support franchised businesses across New Zealand and can meet in person, online, or by phone, depending on what suits you best.

Questions We Often Get Asked About Franchise Disputes

When should I get legal advice about a franchise dispute?

As soon as you sense tension or disagreement about performance, fees, or brand use. Early advice helps you understand your position and avoid costly mistakes.

Can franchise disputes be resolved without going to court?

Yes. Many disputes are resolved through direct discussion or mediation. We help you find practical solutions that protect both your rights and relationships.

What happens if a franchisee breaches their agreement?

We assist franchisors with enforcing agreements, protecting their brand, and recovering losses while ensuring the process is fair and compliant.

What if I believe the franchisor has acted unfairly?

We represent franchisees to make sure your rights are upheld and that any steps taken by the franchisor are within the law and the agreement.

How can I prevent franchise disputes in the future?

Keep communication open, review your agreements regularly, and seek legal input before making changes. Taking early advice helps you avoid misunderstandings later.